Testimonials

Summer F.

"Everyone knows that finding a place to call "home" in Santa Barbara is not an easy task, but Alisa made our home-owning dreams come true. From the start, she was helpful, knowledgeable, and extremely professional without being overwhelming. She showed us houses within our budget without pressurin..."

"Everyone knows that finding a place to call "home" in Santa Barbara is not an easy task, but Alisa made our home-owning dreams come true. From the start, she was helpful, knowledgeable, and extremely professional without being overwhelming. She showed us houses within our budget without pressuring us to get into something that we knew we couldn't afford. She helped us envision what a house could look like with a little work and smart design suggestions. Alisa has been more than patient and reassuring with our endless questions and concerns that go into home buying. We can't wait to work with her again as we look into purchasing our second home."

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Contance N.

"I highly recommend Alisa Pepper, both as a buyer's and seller's agent. When I needed to find a home to buy, she listened to my needs and didn't try to push me to accept a home that didn't me my needs or spend beyond my budget. When I was ready to sell, I called Alisa again and was completely happ..."

"I highly recommend Alisa Pepper, both as a buyer's and seller's agent. When I needed to find a home to buy, she listened to my needs and didn't try to push me to accept a home that didn't me my needs or spend beyond my budget. When I was ready to sell, I called Alisa again and was completely happy with her every step of the way. She is an expert in the real estate market, professional in her actions, and responds to my questions promptly. Very happy with the job she did!"

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Kam J.

"Alisa is amazing! She is patient, warm, responsive, and knowledgeable. It took us over 8 months to find a home that was right for us. Alisa was always honest in her assessment of every home we considered. She never pressured us to make an offer on a house. When we finally selected a house, Alisa ..."

"Alisa is amazing! She is patient, warm, responsive, and knowledgeable. It took us over 8 months to find a home that was right for us. Alisa was always honest in her assessment of every home we considered. She never pressured us to make an offer on a house. When we finally selected a house, Alisa helped us negotiate a contingency offer dependent on the sale of our condo. We didn't think we'd ever get a contingency offer accepted, but Alisa assisted us in creating a convincing yet affordable offer that was accepted. What was particularly impressive is that she helped us sell our condo the week the Thomas fires began when we weren’t sure anyone would be interested in buying a property. Alisa and Bill still held three days of open houses and managed to secure a couple of offers during the fire crisis. We should also note that Alisa assisted us in purchasing the condo several years ago, so we have had Alisa as our realtor for nearly four years. We always feel like she has her clients' best interests in mind. We can't imagine working with anyone else in Santa Barbara."

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M. W.

"Alisa is the best in the real estate business—hands down! She has represented my husband and I twice now on the buyer side. Her vast knowledge and expertise immediately evoke a sense of calm during an otherwise potentially stressful experience. Alisa excels in patience and wisdom and will go the ..."

"Alisa is the best in the real estate business—hands down! She has represented my husband and I twice now on the buyer side. Her vast knowledge and expertise immediately evoke a sense of calm during an otherwise potentially stressful experience. Alisa excels in patience and wisdom and will go the extra mile for her clients. It is obvious she is passionate about her work and dedicated to her clients' best interests. She communicates openly with you along the way and keeps you informed during every step of the process. Her kindness and attentiveness to every detail are what set her apart from the rest. She genuinely cares, and you feel it! Buying and/or selling property can really be daunting. Whether it's your first time or your 10th—do yourself a favor—use Alisa Pepper for all your real estate needs!"

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Adele J.

"For two decades, we've relied on Bill Urbany to guide us masterfully through the swells and dips of the Santa Barbara real estate market. We appreciate that Bill takes the long view, both with client relationships and the market itself. His approach pays off—in calm, profitable transactions and i..."

"For two decades, we've relied on Bill Urbany to guide us masterfully through the swells and dips of the Santa Barbara real estate market. We appreciate that Bill takes the long view, both with client relationships and the market itself. His approach pays off—in calm, profitable transactions and in the cultivation of future investments."

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V. A.

"I have known Bill for almost 20 years. He helped me through 6 different real estate transactions with the utmost professionalism and care. He was sensitive to all of the emotions that I went through, and most people go through, while selling my home and purchasing another. He also helped me find ..."

"I have known Bill for almost 20 years. He helped me through 6 different real estate transactions with the utmost professionalism and care. He was sensitive to all of the emotions that I went through, and most people go through, while selling my home and purchasing another. He also helped me find the right investment property and assisted with the rental process. Bill is always clear and knowledgeable about my options and the process of the transactions. I continue to recommend him to people whenever an opportunity presents itself."

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Penny B.

"I highly recommend Bill whether buying or selling a property. Bill is very knowledgeable about the real estate market; he's easy to work with, well organized, and very caring. We enjoyed every step of the process with Bill."

John L.

"Alisa and Bill were a pleasure to work with during our first adventure in home-buying. We would not have been able to purchase the home we did without their knowledge. Escrow was easy, and they were always available to us. I highly recommend them and am so grateful for friends who referred them t..."

"Alisa and Bill were a pleasure to work with during our first adventure in home-buying. We would not have been able to purchase the home we did without their knowledge. Escrow was easy, and they were always available to us. I highly recommend them and am so grateful for friends who referred them to us! Thank you, Alisa and Bill!"

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Mary W.

"From the beginning of our house hunt, we knew we had a stellar agent in Alisa. Not only was every transaction with her thorough and professional, but we also knew that she was always on top of every aspect of the process, which allowed us to relax and trust her every step of the way! Our house hu..."

"From the beginning of our house hunt, we knew we had a stellar agent in Alisa. Not only was every transaction with her thorough and professional, but we also knew that she was always on top of every aspect of the process, which allowed us to relax and trust her every step of the way! Our house hunt proved difficult on many levels: one, what we were looking for did not come up on the MLS very often, yet with Alisa’s connections and thorough research, we were able to find exactly what we were looking for prior to the house hitting the market, allowing us to lock in a very competitive price. Second, because the house we fell in love with was a short sale with three loans, while to other agents this may have been a deal-breaker, Alisa had worked enough short sales to actually get the deal done. I am quite sure if we did not have Alisa in our corner, the deal would never have gotten done due to the many levels of red tape and bureaucracy on the bank’s end of the transaction. Though the process was a long one due to the nature of “short” sales, we never wavered in our trust of Alisa and were confident that she had our best interests in mind every step of the way. Even after the sale closed, she had tips and recommendations for us and did not leave us even then. We have recommended her to friends and would not hesitate to recommend her to anyone else. You will not find a more professional, hard-working, detail-oriented agent! Thank you Alisa!"

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Nabeel N.

"We were lucky to have Alisa Pepper as our realtor, particularly as first-time home buyers in a difficult market like Santa Barbara. Alisa is someone who has all the qualities you need in a realtor, like strong market knowledge, negotiation strategy, and attention to detail, as well as people skil..."

"We were lucky to have Alisa Pepper as our realtor, particularly as first-time home buyers in a difficult market like Santa Barbara. Alisa is someone who has all the qualities you need in a realtor, like strong market knowledge, negotiation strategy, and attention to detail, as well as people skills that we really appreciated, like being patient, transparent, and kind. She was patient and transparent throughout the process. She patiently listened to us when we were flooding her with first-time buyer questions, never pressured us to make decisions, and remained supportive during a particularly long lending process with our chosen lender. We went to at least five open houses with her, and for each she pointed out both the strong points as well as potential downsides. It always felt like she was genuinely representing our interests rather than pushing us to close a sale. Her attention to detail and organization really stood out during the escrow and document signing process. Despite going through a drawn-out escrow process (due to issues with the property) and having to sign so many documents, we never felt overwhelmed. She gave us a proper timeline of things, explained each step along the way, and gave us only a few things to do at each stage. This made us very relaxed and in control during the whole process. We couldn't recommend her highly enough!"

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Jason F.

"I’ve never seen an agent go so far above and beyond and work with such integrity as Alisa. I feel truly fortunate that she was recommended to me by friends who had similar experiences. It is clear Alisa truly cares, first and foremost, to put you in the right home—not to simply buy or sell. I am ..."

"I’ve never seen an agent go so far above and beyond and work with such integrity as Alisa. I feel truly fortunate that she was recommended to me by friends who had similar experiences. It is clear Alisa truly cares, first and foremost, to put you in the right home—not to simply buy or sell. I am overjoyed with the home I ended up in. She is extraordinarily competent and caring. If you want an agent who is thoughtful, knowledgeable, resourceful, and positive—you can do no wrong choosing Alisa."

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Kay G.

"Alisa Pepper had been highly recommended by friends, and it immediately became clear why. She is thoughtful, thorough, enormously helpful, responsive, very easy to communicate with, and extremely insightful about the market. Most importantly, she truly listens to your needs and enthusiastically s..."

"Alisa Pepper had been highly recommended by friends, and it immediately became clear why. She is thoughtful, thorough, enormously helpful, responsive, very easy to communicate with, and extremely insightful about the market. Most importantly, she truly listens to your needs and enthusiastically serves them without any kind of agenda, except to help you find exactly what you’re looking for. She was a pleasure to spend time with, and she helped us identify and acquire our dream home. We loved working with Alisa and her fantastic partner, Bill, and hope others are blessed with the same opportunity."

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